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Disaster preparedness and public safety

Emergency information

Official emergency numbers and preparedness guidance for cyclones, floods, landslides and coastal safety.

In immediate danger?

999

Call the national emergency service for police, fire or ambulance. The call is free.

Current official alerts

No active alert is being relayed here right now. This page is not a real-time warning service: follow the Bangladesh Meteorological Department and local authorities for current warnings.

Emergency and helpline numbers

National numbers, each with its source and the date we last checked it.

  • National Emergency Service

    999

    Police, fire service and ambulance, at any hour.

    Verified by our team Last verified: 13 October 2026 Source

  • Fire Service and Civil Defence

    102

    Fire and rescue hotline.

    Verified by our team Last verified: 13 October 2026 Source

  • Shasthyo Batayon health line

    16263

    Health advice by phone. This is an advice line, not an ambulance service.

    Verified by our team Last verified: 13 October 2026 Source

  • Helpline for violence against women and children

    109

    National helpline for women and children facing violence.

    Verified by our team Last verified: 13 October 2026 Source

  • Child Helpline

    1098

    For children, and for anyone concerned about a child.

    Verified by our team Last verified: 13 October 2026 Source

  • National information and services helpline

    333

    Government information and citizen services.

    Verified by our team Last verified: 13 October 2026 Source

Preparedness guidance

This section is educational material to read in advance. It is not an alert and does not describe a current situation.

Cyclones

Before and during a cyclone

Know your warning signals, your nearest shelter and your route to it.

Follow warnings from the Bangladesh Meteorological Department and the local administration, not rumours.
When a danger signal is raised for the coast, move to a shelter or a strong building early. Do not wait for the wind to rise.
Take drinking water, dry food, medicines, a torch and important papers in a waterproof bag.
Help older people, children, pregnant women and people with disabilities to move first.
Stay sheltered until the authorities say it is safe: the calm of the eye is followed by more wind.

From public sources Source: Bangladesh Meteorological Department

Floods

Staying safe in a flood

Moving water is stronger than it looks. Go to higher ground early.

Do not walk or drive through flowing water.
Switch off electricity at the main switch if water is entering the house.
Drink only boiled or treated water.
Keep away from fallen power lines and report them.

From public sources Source: Department of Disaster Management

Landslides

Landslide awareness in the hills

Heavy, prolonged rain on steep slopes is the main warning sign.

If you live at the foot of or on a steep hill, leave for a safer place when the authorities ask you to during heavy rain.
Watch for new cracks in the ground, tilting trees or poles, and muddy water appearing suddenly.
Never cut into a hillside to build without approval.
Avoid hill trails and waterfalls during and just after heavy rain.

From public sources Source: Department of Disaster Management

Coastal safety

Safety at the coast

Tides, currents and soft mud catch out visitors every year.

Ask locally about tide times before walking on tidal flats.
Do not swim where there are no other people or where warning flags are shown.
Keep children within reach at the water's edge.
Leave the shore when a weather signal is raised.

From public sources Source: Bangladesh Meteorological Department

Family preparedness

Family preparedness checklist

A few things to agree and prepare before the season, not during an emergency.

  • Agree where the family will meet if separated
  • Know the nearest shelter and the way to it
  • Keep emergency numbers written down, not only in a phone
  • Store drinking water and dry food for three days
  • Keep medicines and a first-aid kit together
  • Keep a torch, spare batteries and a charged power bank
  • Keep important papers in a waterproof bag
  • Plan for older relatives, small children and anyone who needs help to move

From public sources Source: Department of Disaster Management

Emergency shelters

We do not list shelter locations until they are confirmed by the responsible authority. During a warning, follow instructions from the local administration and volunteers of the Cyclone Preparedness Programme.

Public safety

Directory entries for reference. A listing is not a confirmation that a service can respond now.

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Police Stations

9 APBn Barrack

বায়েজীদ বোস্তামী সড়ক, Chattogram City

From public sources

Police Stations

9 APBn HeadQuaters

বায়েজীদ বোস্তামী সড়ক, Chattogram City

From public sources

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